Terms of Service

1. Acceptance of terms

By using this website, you agree to these Terms of Service and applicable laws. If you do not agree, do not use the website.

2. Website purpose

The website provides general information about accommodation, physical casino entertainment, dining, wellness, packages and events. Forms are requests for information or availability and do not create a confirmed reservation until written confirmation and applicable conditions are provided.

3. Eligibility and casino access

You must be legally capable of using the website and submitting an inquiry. Access to a casino gaming site in Ontario is restricted to persons aged 19 or older, subject to applicable law, valid identification requirements and venue rules.

The website does not offer online gambling, playable games, deposits, withdrawals or gaming accounts.

4. Acceptable use

Use the website lawfully and do not attempt to disrupt it, bypass security, introduce harmful code, scrape data at unreasonable volume, impersonate another person, submit false information or use content for fraudulent purposes.

5. Reservations, prices and availability

Displayed prices are examples or starting rates unless expressly stated otherwise. Availability, taxes, fees, deposits, cancellation terms, package conditions, menus, hours and operating details may change. A booking is confirmed only after the hotel issues confirmation.

6. Intellectual property

Website text, branding, layout, graphics and original materials are owned by or licensed to . They may not be copied, modified, republished or commercially exploited without written permission, except for ordinary personal use.

7. External links

External links may be provided for convenience. Fenune Grand Hotel does not control third-party websites and is not responsible for their content, privacy practices or availability.

8. Disclaimer

The website is provided on an “as available” basis. Reasonable efforts are made to keep information accurate, but errors, interruptions and changes may occur. Nothing on the website is legal, financial, medical or gambling advice.

9. Limitation of liability

To the extent permitted by law, . is not liable for indirect, incidental, special or consequential loss arising from use of, inability to use, or reliance on the website. Consumer rights that cannot lawfully be excluded remain unaffected.

10. Suspension or termination

Access may be suspended or terminated when necessary for security, maintenance, suspected misuse, legal compliance or protection of users and the business.

11. Governing law

These terms are governed by the laws of Ontario and the applicable federal laws of Canada. Courts located in Ontario will have jurisdiction, subject to mandatory consumer protections.

12. Changes and contact

Terms may be updated by posting a revised version on this page. Questions may be sent to legal@fenunegrandhotel.com or mailed to .