Refined Hospitality in the Heart of Canada

Fenune Grand Hotel is a premier Canadian hospitality and entertainment destination, where sophisticated luxury meets the thrill of world-class gaming and culinary excellence.

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A Legacy of Excellence

Our story is rooted in the rich traditions of Canadian hospitality. From the moment we opened our doors, Fenune Grand Hote has been dedicated to providing an unparalleled guest experience that blends local character with international standards of luxury.

We focus on guest comfort above all else, ensuring that every room, every meal, and every interaction feels personal and refined. Whether you are here for the high-stakes excitement of our casino or the tranquil escape of our wellness center, our mission is to make your stay memorable.

500+ Luxury Rooms

12 Dining Venues

Our Mission & Values

The pillars that define our commitment to every guest.

Guest Care

We anticipate needs and exceed expectations with attentive, personalized service that makes every guest feel at home.

Quality

From premium bedding to regional ingredients, we never compromise on the quality of our offerings and facilities.

Responsible Entertainment

We champion a safe and transparent entertainment environment, ensuring our casino operations are ethical and responsible.

Our Leadership Team

The dedicated professionals behind your exceptional stay.

Arthur Sterling

General Manager

With over 25 years in luxury hospitality, Arthur oversees the overall vision and operations of the hotel.

Elena Vance

Director of Rooms

Elena ensures our 500+ rooms and suites maintain the highest standards of comfort and cleanliness.

Marcus Thorne

Casino Operations Manager

Marcus manages our premier gaming floor, focusing on fairness, excitement, and guest assistance.

Chef Julian Ross

Executive Chef

Chef Julian leads our culinary team, bringing regional Canadian flavors to our signature dining venues.

Sarah Jenkins

Events Director

Sarah specializes in turning visions into reality, from intimate weddings to major corporate conferences.

Nora Quinn

Guest Services Manager

Nora and her concierge team are the heartbeat of our guest relations, ready to assist 24/7.

Find Us

Address

Contact
+1 (613) 555-0147

Arrival & Transport

Our hotel is conveniently located near major transport hubs. Valet and self-parking are available on-site for all guests.

Public Transit: Accessible via the main city transit lines and specialized airport shuttles.

Nearby: Close to the city's shopping district and waterfront attractions.

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Operating Hours

Please note that operating hours may vary by season and special events.

Department	Operating Hours	Notes
Front Desk	24 Hours	Always available for check-in/out
Guest Services	07:00 – 23:00	Concierge and local assistance
Restaurants	06:30 – 23:00	Varies by venue (Breakfast to Late Dinner)
Wellness Centre	06:00 – 21:00	Pool and Fitness Centre access
Casino Floor	24 Hours	Restricted to legal age requirements

Plan Your Experience

Select the appropriate form below to request your booking or inquiry.

How to Plan Your Stay

Select a Room

Browse our categories or special packages to find the perfect fit for your visit.

Submit Inquiry

Fill out our reservation form with your preferred dates and guest details.

Review Details

Our team will contact you with current availability and tailored pricing options.

Confirm Booking

Finalize your conditions and secure your reservation with our guest services team.

Frequently Asked Questions

Everything you need to know about your visit to Fenune Grand Hote.

Where is the hotel located?

We are located in the heart of the city's hospitality district. Please refer to the Location & Arrival section for our street address and map.

What are the check-in and check-out times?

Check-in begins at 15:00, and check-out is by 11:00. Early check-in or late check-out may be requested subject to availability.

Is parking available?

Yes, we offer both valet and self-parking options for our guests in our secure on-site garage.

Are accessible rooms available?

Absolutely. We offer a range of accessible rooms and suites designed for comfort and ease of movement.

What identification is required?

A valid government-issued photo ID and a credit card are required at check-in for all guests.

What is the minimum age for casino access?

Casino access is strictly limited to guests who meet the legal age requirements of the Canadian province where we operate.

Can restaurant reservations be requested online?

Yes, you can use our Dining Request form above to submit an inquiry for any of our signature venues.

Are wellness services available to non-hotel guests?

Yes, our spa treatments and wellness facilities are available to non-guests via advance booking.

Can packages be combined?

In most cases, promotional offers and packages cannot be combined. Please consult our team for specific inquiries.

How do event inquiries work?

Simply submit the Event Inquiry form, and our specialized event coordinators will reach out within 24-48 hours.

What is the cancellation policy?

Standard cancellations must be made 48 hours prior to arrival. Specific package terms may vary.

Does the website offer online casino games?

No. Fenune Grand Hotel is a physical entertainment destination. This website does not provide online gambling or playable casino games.